Returns & Exchanges
At ESAS Beauty, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for products in their original, unused condition. If your selection doesn't meet your expectations, our streamlined process ensures a quick and easy exchange or refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Carefully pack the products in their original packaging to ensure they are protected during transit and include your packing slip.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.
- 4.Receive Your Refund
Once our team inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.