Frequently Asked Questions

Everything you need to know about your ESAS Beauty experience.

Are ESAS Beauty products cruelty-free and vegan?

Yes, all of our products are 100% cruelty-free and vegan. We never test on animals, and we do not use any animal-derived ingredients in our formulations.

How long will it take for my order to arrive?

Orders are typically processed within 1-2 business days. Standard shipping within the US usually takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.

What is your return policy?

We want you to love your glow! If you are not completely satisfied, you can return your products within 30 days of purchase for a full refund or exchange, provided the items are gently used or unopened.

Do you offer international shipping?

Yes, ESAS Beauty ships to most countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.

How can I track my package?

Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Afterpay.